Last Updated: February 14, 2025
 

Your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website www.integrativetherapystudio.com or engage with my psychotherapy services.
 

1. Scope

This Policy applies to the information collected through this website and in the provision of psychotherapy services. It aligns with the Personal Health Information Protection Act (PHIPA) and other applicable privacy laws in Ontario, Canada.

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2. What Information I Collect

I may collect the following types of information:

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a. Personal Information:

• Name, contact details (email, phone number), and other information you provide when filling out forms or booking services.

 

b. Personal Health Information (PHI):

• Information related to your mental health, therapy goals, and history when you become a client. This is collected during intake and therapy sessions and is considered Personal Health Information (PHI) under PHIPA.

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c. Website Usage Data:

• Non-identifiable information like IP address, browser type, and website interaction (e.g., pages visited), collected through cookies or analytics tools.

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3. How I Use Your Information

I use your information to:

• Provide psychotherapy services.

• Schedule and manage appointments.

• Respond to inquiries.

• Maintain secure client records.

• Improve website functionality and services.

• Comply with legal and professional obligations.

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4. Consent

By using this website or submitting information, you consent to the collection, use, and disclosure of your information as outlined in this Policy. You may withdraw your consent at any time, though this may limit my ability to provide services.

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5. Confidentiality and Security

I am committed to safeguarding your information. Personal and health information is stored securely in accordance with PHIPA requirements. I use secure practice management platforms and limit access to authorized personnel only.

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While I take reasonable steps to protect your data, internet-based communications (e.g., email) carry inherent risks. Please avoid sharing sensitive personal or health details via email or contact forms.

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6. Disclosure of Information

Your personal and health information will not be shared without your consent, except in the following cases:

• Legal Obligations: If required by law (e.g., court order, child protection concerns, risk of harm to self or others).

• Emergency Situations: If I believe there is an immediate safety risk.

• Professional Consultation: I may consult with qualified clinical supervisors or peers for professional development and quality assurance. In these cases, identifying details will be minimized.

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7. Third-Party Services and Links

This website may include links to external websites. I am not responsible for the privacy practices of other sites. Please review their privacy policies independently.

I may use third-party services for website hosting, booking, or secure online sessions. These providers are selected for their compliance with privacy standards, but you should review their individual policies.

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8. Access to Your Information

You have the right to:

• Request access to your personal or health records.

• Request corrections to your records if you believe there is an error.

• Withdraw consent for certain uses of your information (subject to legal and professional limits).

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Requests can be made in writing to: jennifer@integrativetherapystudio.com

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9. Data Retention

Client records are retained in accordance with CRPO guidelines and PHIPA requirements. Generally, records are kept for 10 years from the last contact (or 10 years after a client turns 18 if they were a minor at the time of service).

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10. Cookies and Website Analytics

This website may use cookies to enhance your experience and gather non-identifying information. You can adjust your browser settings to refuse cookies, though this may affect website functionality.

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11. Changes to this Policy

I may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of the website or services indicates acceptance of the revised Policy.

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12. Contact Information

If you have questions about this Privacy Policy, your personal information, or your rights, please contact:

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Jennifer Fader
Registered Psychotherapist (Qualifying), Expressive Arts Therapist
Email: jennifer@integrativetherapystudio.com
Website: www.integrativetherapystudio.com

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